Privacy Policy
Last updated: July 22, 2026
New Look Institute of English (“we”, “us”, or “our”) respects your privacy. This policy explains what personal information we collect when you use our website, how we use it, and the choices you have. By using this site, you agree to the practices described below.
Who we are
New Look Institute of English is an English-coaching institute founded by Mansi Khandelwal, serving students in Indore, Mumbai, and across India. You can reach us at +91 98269 50517 or by email at mansikhandelwal672@gmail.com.
Information we collect
We only collect information you choose to give us. When you submit our “Book a Free Demo” form, we collect your name and phone number, so we can contact you about a demo class. We do not ask for sensitive personal data. We also collect anonymous usage statistics (see “Cookies and analytics” below).
How we use your information
We use the information you provide to:
- Contact you about your requested demo class and our courses;
- Respond to your enquiries via phone, WhatsApp, or email;
- Improve our website and understand which content is useful.
We do not sell your personal information to anyone.
Third-party services
To run this site we rely on a few trusted services that may process your data:
- Formspree — receives demo-form submissions and forwards them to our email.
- WhatsApp (Meta) — when you choose to message us, your chat is handled under WhatsApp's own privacy policy.
- Google Analytics 4 — collects anonymous, aggregated usage statistics, only after you accept cookies.
Cookies and analytics
We use Google Analytics to understand how visitors use our site. Analytics cookies stay switched off until you accept them via the cookie banner. If you decline, no analytics cookies are set. You can change your choice at any time by clearing this site's data in your browser, which will make the banner appear again.
Data retention
We keep demo-enquiry details only as long as needed to respond to you and maintain our student records, after which they are deleted. Analytics data is retained according to Google's standard retention settings.
Your rights
Under India's Digital Personal Data Protection Act, 2023, you have the right to access, correct, or request deletion of the personal information you have shared with us. To exercise any of these rights, contact us using the details above and we will respond promptly.
Children's privacy
Where a student is a minor, we ask that a parent or guardian submits their details and consents on their behalf.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
Contact us
If you have any questions about this privacy policy or your personal data, please contact us at +91 98269 50517.
This policy is provided as a general template. Please have it reviewed by a legal professional to ensure it fully reflects your data practices and complies with applicable law.